When is Lollypop Farm open?
Please visit our Contact Us section for current hours.
Back to Top
How do I get to Lollypop Farm?
Lollypop Farm is located at 99 Victor Road in Fairport. Victor Road is off of Route 31 in Fairport, and is 3 miles east of Route 250 in Fairport.
From downtown Rochester, take 490 East to Exit 26. Take a right off the exit onto Pittsford-Palmyra Rd. (Route 31 East). Go approximately 4 ˝ miles and take a right at the light onto Victor Road. Lollypop Farm will be on your right.
Back to Top
Is there a cost for adopting an animal from Lollypop Farm?
There are various adoption fees for adopting different animals at Lollypop Farm. You can read about the fees and what they include on our Adoption Fees page.
Back to Top
What happens if my pet becomes lost?
You should contact us and the animal control officer in your town or city right away. You can check our inventory online of stray animals to see if a description matching your pet is there. We also ask you to come to Lollypop Farm to fill out a lost pet report along with a picture to be kept for two weeks (unless we are asked to keep it longer). In addition we recommend faxing (585-425-4183) or e-mailing us a flyer of the lost pet, or running a lost pet ad in the Democrat and Chronicle, as well as passing out lost pet flyers in your neighborhood. When you have found your pet we ask that you call us back and notify us.
Back to Top
What happens if I find an animal?
Check to see if the animal is wearing a Humane Society Tag. If so we can trace it in our computer or card file. If a dog is wearing a NYS license tag it can be traced by calling the town or city clerk (Rochester: 428-7048) or the animal control officer in the town or city where the animal was found. If they can’t trace it, call the NYS dog license bureau in Albany at (528) 457-2728 (weekdays 8:00am-4:30pm). If you are unable to keep the animal you may bring it to Lollypop Farm for possible adoption.
If the animal has no tags, you must notify the animal control officer in the town or city where the animal was found, because it is against the law to harbor a stray dog without reporting it to the town or city. Lollypop will take the animal if you can’t reach the animal control officer.
However, we can’t take an animal from outside Monroe County that was bitten. A bite report has to be made to the animal control officer or to the Health Department in that county.
We also suggest running a free found pet ad in the Democrat and Chronicle and passing out flyers in your neighborhood.
Back to Top
What happens if I find a wildlife animal?
We do not take in wildlife. We recommend you contact the Wildlife Department in Avon (226-2466) or the Eastridge Animal Hospital and Wildlife Center in Irondequoit (467-2120).
Back to Top
Does Lollypop Farm handle animal cruelty complaints?
Lollypop Farm handles only Monroe County complaints. If the complaint is outside Monroe County call the Humane Society or Law Enforcement Agency in that county.
Back to Top
How do I admit an animal to Lollypop Farm?
Please review the information on our When You Can No Longer Care for Your Pet page for some of the options you might consider before surrendering your animal to Lollypop Farm.
Lollypop Farm is an open-admission shelter, and we accept all animals that come through our doors. We understand that sometimes it may be necessary to give up a pet, and we will do our very best to place yours into a new home. However, we strongly suggest that you use us as a last resort. The Surrendering Your Pet to Lollypop Farm page has more information.
Back to Top
Do you charge for Euthanizing an animal?
Cats and small-breed dogs cost $25.00 to be euthanized, but may run $1.00/lb (weight of animal). If this price is unaffordable, we will euthanize the animal for a lower fee.
Back to Top
Is there a time limit for animals at Lollypop Farm?
Lollypop Farm does not set a certain time period after which we euthanize animals. We try to keep animals available for adoption for as long as we can if they stay healthy, happy, and remain safe to be around people. When we can’t keep them here, we place many of them in staff members’ and volunteers’ homes in temporary foster care, while others are taken by local rescue groups to adopt out.
As an “open-admission” or “open-door” shelter, Lollypop Farm accepts every single animal that arrives at the shelter. We have about 30 animals coming every single day – about 13,000 in one year. If we housed too many animals at once, that would be unhealthy; overcrowding would lead to the spread of disease and would cause additional stress to the animals.
We work hard to euthanize as few animals as we can, and we treat all animals in our care as individuals. Lollypop Farm encourages all pet owners to spay and neuter their pets to help stem the tide of pet overpopulation.
Back to Top
How do I volunteer at Lollypop Farm?
Much of what we do depends on the help of volunteers. You can become a Lollypop Farm volunteer by attending one of our recruitment meetings. Volunteering is fun and easy, and a great way to help the animals and people in our community. Just a few hours of your time can make a big difference. Visit our Volunteer Page for more information.
Back to Top
Does Lollypop Farm offer Dog Obedience classes?
Yes! Lollypop Farm offers Dog Obedience classes at several levels. Visit our Dog Obedience Program page for more information.
Back to Top
Does Lollypop Farm offer tours of the shelter?
Yes! We offer guided tours by appointment only. Reservations may be made online or by calling (585) 223-1330 x226. You will be contacted to verify the date and start time before your tour. For groups wishing a "self guided tour" you may pick up a guide sheet at the front desk. You are welcome to use this at any time during shelter hours.
Back to Top
When are the Pet Loss Support Group meetings at Lollypop Farm?
The Pet Loss Support Group meets the second Saturday of every month at 1:00 p.m.. For more information or to register for an upcoming seminar visit our Pet Loss Support information page.
Back to Top
Do you recommend any Veterinary Hospitals?
We do not show any preference or recommend any veterinary hospitals. We suggest shopping around and calling three or four animal hospitals where you live.
Back to Top
Who can I call if I have a complaint about a veterinarian?
Call the USDA Office of Professional Discipline at 1-800-442-8106.
Back to Top
Who do I call when a cat needs to be rescued from a tree?
We first recommend waiting 4-8 hours for the cat to come down before calling a specialist. If the cat is still in the tree after this time try calling Ted Collins Tree Surgeon 381-9000 or Monroe Tree Service 436-2900.
Back to Top
Who should I call if I see a dead animal on the side of the road?
Call the town or City Highway Department or Department of Public Works
- City of Rochester: 428-5990
- State Highway Dept. 586-4514
Back to Top
What should I do if I find a banded pigeon?
If you find a banded pigeon contact the American Racing Pigeon Union at 288-7697.
Back to Top
